A deposit of 50% is required to confirm the booking, with balance due on arrival. We accept Visa, Mastercard or Direct deposit. Special conditions apply for Christmas & Public Holiday long weekends, balance of payment is required 30 days prior to arrival. Please note a minimum of 3 nights apply on Public Holiday Long Weekends.
WE UNDERSTAND CIRCUMSTANCES CAN CHANGE BUT IN THE EVENT THAT A RESERVATION IS CANCELLED, WE RESERVE THE RIGHT TO CHARGE A CANCELLATION FEE.
Cancellations notified more than 60 days prior to arrival will be entitled to a full refund less $100.00 Administration fee.
Cancellations notified less than 60 days prior to arrival will forfeit all monies paid unless the property is re-booked.
the property is re-booked, the deposit may be used for a future booking
less administration fee. Any changes to a booking, will be charged at
full booking rate unless 30 days notice is given prior to arrival.
No Refund can be given in the event of non-arrival. Travel Insurance is recommended for all bookings to provide adequate protection against cancellation of travel. Gift Vouchers - All Gift Vouchers issued by Birks Harbour are valid for 9 months from date of issue. N.B. Gift Vouchers are not refundable or transferable. If the Voucher is expired, please contact us, it is at Birks Harbour discretion for an extension (fee may apply). Unwanted Vouchers cannot be exchanged for cash.
Strict Policy - Boathouse - Birks River Retreat maintains a strict policy with no unauthorized parties, group gatherings or functions are strictly prohibited. The tariff quoted for the Retreat is for Guests only, extra charges will apply per person if extra persons use the facilities or stay on any night.
Servicing - Boathouse - Birks River Retreat is self catering and does not include daily servicing unless otherwise specified. For stays of 3 nights or more a service will occur once during your stay at a mutual time to suit.
Pets - Under no circumstances Boathouse - Birks River Retreat can not accommodate pets.
Discounts - Discounts are available for longer stays.
Children cannot be accommodated at the Retreat unless done so with prior approval.
Smoking - Boathouse - Birks River Retreat is a smoke free zone. Penalties will apply for smoking inside the Retreat.
Privacy - Boathouse - Birks River Retreat is for guests only.